Terms of Service

Updated: June 2025

Welcome to www.gingerfire.ie. All rights reserved. This website is operated from the Republic of Ireland. By using our website and purchasing our handmade jewellery, you agree to the following Terms of Service. If you do not agree, please do not use the site. We may update these terms at any time, and any changes will be posted here.

We’ve written these terms in plain language so they’re easy to understand, but they still represent a legal agreement between you and us.

1. ABOUT OUR SERVICES

  • We sell handmade and/or custom jewellery through this Site.

  • You must be at least 18 years old to place an order. If you're under 18, a parent or guardian must make the purchase on your behalf.

  • You agree not to use this Site for any illegal or harmful purposes.

  • Do not copy, reverse-engineer, or interfere with the functioning of the Site or its content.

2. ORDERING, SHIPPING & RETURNS

  • All jewellery is handmade to order unless otherwise stated. Slight variations may occur.

  • Once your order is confirmed, you’ll receive an email with estimated processing and delivery times. We ship within Ireland and internationally (where applicable).

  • If you change your mind, you may return standard (non-custom) items within 14 days of delivery under the EU Consumer Rights Directive. Items must be returned unused and in original packaging.

  • Custom or personalised items are non-refundable, except in cases of fault or error on our part.

  • To initiate a return or report an issue, email us at [your email].

3. YOUR RIGHTS

  • You have the right to shop safely and securely.

  • You have the right to clear and transparent communication.

  • If you are an EU resident, you have the right to be forgotten under GDPR — you may request deletion of your data at any time.

  • You are responsible for any content or communication you submit via this Site. Do not post offensive, abusive, or unlawful content.

4. OUR RIGHTS

  • We reserve the right to refuse service, cancel orders, or remove content for any reason.

  • We may modify, suspend, or discontinue any aspect of the Site without notice.

  • We are not responsible for links to third-party websites or the content/services they provide.

5. INTELLECTUAL PROPERTY

  • All content on this Site (including images, text, logos, and product designs) is the property of [Your Business Name] unless otherwise credited.

  • You may not copy, reproduce, or use our content for commercial purposes without written permission.

  • You may share our content with proper credit and a clear link to our website.

6. DISCLAIMERS & LIABILITY

  • We take great care to ensure our jewellery is high quality, but please note that:

    • Items may contain small parts and are not suitable for children.

    • Allergic reactions are rare but possible; materials are listed in product descriptions.

  • The Site is provided "as is" and we make no warranties of any kind.

  • We are not responsible for any loss, damage, or injury resulting from use of our Site or products, to the extent permitted by Irish law.

7. GOVERNING LAW & DISPUTES

  • These terms are governed by the laws of the Republic of Ireland.

  • If a dispute arises, please contact us first so we can try to resolve it amicably.

  • If a resolution can’t be reached, disputes may be brought before the Irish courts.

Privacy Policy

Updated: June 2025

Website Visitors

This Site is hosted by Squarespace. When you visit, Squarespace may collect data including:

  • Browser, device, and network details

  • Pages visited on our site

  • Your IP address

This data helps maintain and improve website performance and security. Squarespace processes this data in a de-personalised form.

Orders & Enquiries

When you place an order or contact us, we collect the following:

  • Your name, email, phone number

  • Delivery address

  • Order details

  • Any customisation or notes you provide

We use this information only to process your order and communicate with you. We do not sell or share your personal information with third parties except those necessary to provide our services (e.g. payment processors, delivery companies).

Cookies

This site uses functional cookies (always active) and analytics cookies (only if you consent). These help us understand site traffic and improve user experience. For more info on cookies used by Squarespace, visit: [Squarespace Cookie Policy].

Data Retention & Your Rights

We store your data only as long as needed for the purpose for which it was collected. You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent

  • Lodge a complaint with the Irish Data Protection Commission

To exercise your rights, contact us at hello@gingerfire.ie.